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We at Riot stand behind all of our kayaks with our North American 5-year Limited Warranty.

In the event of a problem with your kayak our main goal is to resolve the issue in a straight-forward and hassle-free manner, getting you back on the water as quickly as possible.

In case of an issue with your kayak, please consult the Riot Limited Warranty details listed here: Riot 5-year Limited Warranty to make sure you understand what is covered and what is not.

Please keep in mind that only manufacturing defects are covered, normal wear and tear are not. We understand that whitewater kayaking sometimes involves direct contact with rocks, but, unless proven that the material was defective, hull failures resulting from impacts or abrasion are not covered.

If you still feel that you have a valid warranty issue please fill in the form below and someone from Riot headquarters will be in contact with you within 5 working days with a solution.

Also, every kayak shipment going to a residential address will be invoiced an extra $80.00, so, we strongly suggest that you find a local non-residential address that would accept your shipment or arrange with your local Riot Kayak dealer for a drop-off at their store.

By properly filling out the warranty form, you ensure yourself the best possible service and response time we can offer.

Warranty Validation Form
First Name *
Last Name *
Home Phone *
Day-time Phone *
Email *
SSN (required if shipping to the US)
Address *
Shipping address (if different)
Store where you bought the kayak *
Kayak Model *  
Serial *
Type of issue * Other Issue
In your own words, please explain the issue and the validity of the claim *
Your original sales receipt is mandatory to prove that you are the first owner of the boat and pictures are required for us to validate your claim.
Please insert a scan of your original sales receipt *
Please insert pictures of the problem : (maximum 700k, .JPG .GIF .PNG) * 1 Add Another
5 Remove
Make sure that the quality of the pictures is good enough for us to work properly and that the damage is clearly visible. For example, to show a small crack, insert a pen or a sharp object in it, to show a warped section, put a ruler next to it and so on.